COVID-19 Response and Updates

March 20th, 2020:

Teltex has been closely monitoring the developments with the COVID-19 pandemic. Our top priority is the safety and wellbeing of our customers, agency/program partners, and team members. We are closely following the advice and recommendations of the CDC, WHO, and local/state government organizations.

Teltex is currently maintaining normal hours for phone and email support, Monday through Friday, 8am to 5pm CST. Due to procedures put in place to limit the amount of staff in the building at one time, hold times for calls may be longer than usual.

At this time, Teltex is not accepting walk-in customers at our office. This is for the safety of both our customers and team members. Our customer service team is standing by to assist you via phone or email.

We will continue to provide updates through this page as any changes develop. We recognize the vital importance of accessible technology, especially in these uncertain times, and are committed to providing continued service to our customers and partners. We appreciate your patience and understanding as we learn to navigate these new challenges. Please contact us if we can assist you in any way.

Stay safe and we wish you all the best,

The Teltex Team

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